Privacy Policy

Last updated: 02/02/2026

Welcome to Batti Sale.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our multi-vendor online store.

1. Information We Collect

When you use our website, we may collect the following information:

a) Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via payment gateways)

b) Account & Vendor Information

• Customer account details
• Vendor/store information (store name, contact details, product listings)

c) Technical Information

• IP address
• Browser type and device information
• Pages visited and usage data
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Process orders and payments
• Deliver products and services
• Manage customer and vendor accounts
• Enable vendors to fulfill orders
• Communicate order updates and support messages
• Improve website performance and user experience
• Prevent fraud and ensure platform security

3. Multi-Vendor Data Sharing

Our platform allows multiple vendors to sell products.

• Vendors only receive customer information required to fulfill orders (such as name, address, and contact number).
• Vendors are not allowed to use customer data for marketing outside this platform.
• Vendors must comply with our privacy and data protection rules.

4. Payments

Payments are processed through secure third-party payment gateways.
We do not store your full credit/debit card details on our servers.

5. Cookies

We use cookies to:

• Remember login sessions
• Improve site performance
• Analyze traffic and user behavior

You can disable cookies through your browser settings, but some features may not work properly.

6. Data Security

We take reasonable technical and organizational measures to protect your personal data against:

• Unauthorized access
• Loss or misuse
• Alteration or disclosure

However, no online system is 100% secure.

7. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your account
• Withdraw consent where applicable

To exercise these rights, contact us using the details below.

8. Third-Party Services

We may use third-party tools (hosting, analytics, payment providers).
These services have their own privacy policies, and we are not responsible for their practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

📧 Email: battisale@gmail.lk
📞 Phone: 077 477 2907
🌐 Website: Batti Sale