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At Battisale.lk, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our mobile app, available on Google Play. By downloading or using our app, you consent to the practices described in this policy.
Information We Collect
When you use our app, we may collect the following types of information:
- Personal Information
- Name, email address, phone number, and other details you provide during registration or while making a purchase.
- Payment Information
- Payment details (such as credit/debit card information) processed securely through trusted third-party payment gateways. We do not store your payment details on our servers.
- Device and Usage Information
- Device type, operating system, IP address, app usage data, and browsing behavior collected automatically through analytics tools.
- Location Information
- If you allow location permissions, we may collect your geographic location to enhance app functionality (e.g., delivering location-based services).
How We Use Your Information
We may use the collected information for the following purposes:
- To process and fulfill your orders, including delivery services.
- To communicate with you about your purchases, provide customer support, and respond to inquiries.
- To enhance your app experience by personalizing recommendations and promotions.
- To analyze app performance, improve functionality, and resolve technical issues.
- To detect and prevent fraudulent or unauthorized activities.
Information Sharing
We do not sell or trade your personal information to third parties. However, we may share information in the following cases:
- Service Providers
- We may share your data with trusted service providers who assist in payment processing, delivery services, or app analytics. These providers are required to protect your information.
- Legal Obligations
- Your data may be disclosed if required by law or to comply with legal processes.
- Business Transactions
- In case of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
Data Security
We employ industry-standard measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet or electronic storage is completely secure.
Cookies and Tracking Technologies
Our app uses cookies and similar technologies to analyze user behavior and improve functionality. You may control cookie preferences through your device settings, but disabling certain features may affect the app’s usability.
Permissions
The app may request access to:
- Location: To provide location-based services.
- Camera/Photos: For uploading images.
- Notifications: To send updates about your orders and promotions.
You can manage permissions in your device settings.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app with a revised “last updated” date. Continued use of the app signifies your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
Battisale.lk
Batticaloa, Eastern, Sri Lanka
Phone: +94 774 772 907
Email: info@battisale.lk